Direct access to an alert’s location on a work order

Direct access to an alert's location on a work order

This feature will allow technicians to have direct access to an alert’s location, so that they may open Google Maps with a single click and arrive at the service address as soon as possible. If you receive an alert of ‘incidence’ type, you may assign a map location to it.

Location

When managing it, you will have the chance to select the option ‘place alert in an existing work order’ and to link it to a technician’s service. 

Place an alert in an existing WO

When a technician goes to the work order on their portal, a message stating the WO has alerts will pop up on the upper part. The address assigned to it previously will be displayed in blue.

Work order on the Technician Portal

If the technician clicks on the alert’s address, it will be opened directly on Google Maps so that it can be previewed.

This feature is aimed at them been able to easily access the alert’s address. Thus, they will do so with a single click, so that they may perform the service as quickly as possible.

Now you know how to use the direct access to an alert’s location on a work order. To remain up to date about all the features developed by us, please check our blog.

Reports on products’ estimated consumption

Reports on products' estimated consumption

In this blog post, we will explain how to create reports on products’ estimated consumption. This will allow you to obtain the financial value of those used on a specific date range.

In the ‘Catalogue’ module, in the ‘reports’ section, a new option called ‘estimated consumption’ is now available. To obtain the aforementioned report, you will find a set of filters there, as shown in the following image:

Search estimated consumption - Reports on products' estimated consumption

When all necessary filters have been selected, you will have to click on the ‘search’ button, which you may find in the bottom right corner. Right afterwards, the results of the search performed will be displayed.

Advanced search results

As you may see at the bottom, you will be able to see at a glance the sum’s total of each product. 

Sum total

Also, you will have the chance to export the report to Excel. This option is located in the upper right corner of the page.

Export to excel - Reports on products' estimated consumption

Now you know all necessary aspects about creating reports on products’ estimated consumption. To remain up to date about all the features developed by us, please check our blog.