The importance of using biometric technology

Biometric technology

To begin, we will define biometric technology as a recognition method based on a person’s physiological or behavioural features. As a matter of fact, in iGEO we are working to incorporate biometrics into our software, so that technicians may access their profile by using their fingerprint or, even, their face or eye

After all, iGEO is more than a single app. Our own clients define it as the platform that provides them with all the work tools needed for their businesses to grow and improve their invoicing day by day.

Coming back to biometric technology, in general, this process is usually applied to human beings, who are recognised and identified by their physical appearance, their voice, their gait, etc. Nowadays, technology has allowed to automatise and perfect these biometric recognition processes, so that they may be aimed at multiple applications and goals, specially those related to security.

This biometric system must present some specific features, such as the following:

  • Universality (all individuals have them)
  • Singularity or univocality (they differentiate each person)
  • Continuity throughout time and in different environmental conditions
  • Quantitatively measurable

The technology used by biometrics must respect these aspects:

  • Performance (level of accuracy)
  • Acceptance by users
  • Resistance to fraud and usurpation
  • No need to be remembered

Security improvements (compared to current circumstances)

Nowadays, our devices’ security is achieved mostly by the means of passwords containing numbers, letters, and symbols. Obviously, given the great number of sessions and accounts that we have in all the apps and programmes we use every day, sometimes a specific pattern is followed so that they are not forgotten.

Remembering all passwords is impossible. Thus, many users work with software products that store each of them.

However, when applying biometric technology, there is no need to use any passwords. This fact improves the effectiveness of our data’s security. Showing our eye or putting our finger on a reader to access any app of our choice is translated into effort and time savings.

Usability

Technology evolves constantly and continuously, so falling behind in this matter may entail a great disadvantage in relation with rival companies. 

Nonetheless, biometrics doesn’t require any advanced knowledge or a long adaptation period. To place your eye on a retinal scan, for instance, you don’t need prior training or to be an expert: you just need to do it. This makes implementation much easier, and improves businesses’ efficiency.

Accessible to everyone

As stated by the definition of biometric features, universality is one of its essential factors. Everyone has them, so nobody is excluded by this kind of technologies.

The combination of these three advantages of biometrics contributes to anyone being able to use this technology with no prior knowledge or any external devices beyond the installation of the appropriate readers by the company.

Enhancing the security of access control

One of biometrics’ most extended application is access control, which may be either physical (in buildings or restricted areas) or logical (in IT equipments, mobile phones, tables, etc.). Nowadays, in Spain, the fingerprint is the most used method, thanks to its high level of maturity, which allows to offer competitive prices.

Sometimes, in sensitive areas with greater security, controls are performed through a combination of techniques, which is another benefit to be discussed later on. These may be both biometric (this method is known as ‘multimodal biometrics’), or two different identification factors, such as fingerprint reading along with a password or a card. This reinforcement allows to know who or how they are and what they know or have.

Presence monitoring

Traditional methods to monitor employees’ access to and exit from their workplace use a code or personal card. One of the disadvantages presented by this kind of technique is that it is easy to commit irregularities: simply by sharing them with a colleague, this measure may be voided.

Biometric technology contributes to ending this type of practices through an additional verification that is much harder to bypass. In these cases, the most widely used technique is fingerprint reading, although there is a less popular one that employs the geometry of the user’s hand.

Combination with other technologies

By itself, biometrics achieves high levels of security; however, when combined with other technologies, it may offer greater advantages.

For example, NFC, which is often used to make payments with a mobile phone, joins biometrics to verify the user’s identity. In health facilities, wristbands with NFC are employed to indicate the medicines that must be administered to patients.

Another possible combination is with smart cards, which store within their chip the biometric pattern used in comparisons to guarantee a successful authentication. This system is known as ‘match on card‘.

Performing operations remotely

The advantages of biometrics not only focus on a greater security, but also they offer benefits that affect directly the lives of users and employees. This is the case of the possibility to perform operations remotely.

These procedures are usually quite bothersome, given they are slow and boring, they and require a great amount of time. Thanks to biometric technology, users may be identified without them being present in a public institution, which reduces unnecessary trips and, in the end, improves the Administration’s efficiency.

Increase in privacy

Biometrics contribute to increasing security when transferring clients’ personal information, because data are encrypted using a unique, private code. Thanks to the difficulty entailed by forging biometric features, the privacy of customers and final users is guaranteed. 

This competitive advantage may lead users to choose companies that use biometric technology over those who don’t, given that privacy is more and more valued by society.

Your corporate image will be improved

Developing new technologies is an aspect on which companies must always focus. Innovation and investments in research and development lead to technological progress being optimally achieved.

Employing new technologies, whether biometric or of other kinds, yields great advantages for any business, such as increasing efficiency, enhancing security, and reducing the chances of internal fraud. Furthermore, these entities are usually linked to innovation and investments in research and development, which improve the company’s image and public perception.

Using biometrics isn’t something of the future; it is a technology currently used, whose upward trend is due to the great number of advantages it bears. For instance, Viafirma Documents is a software that implements this technology in its applications to profit from benefits like biometric signature, as well as from the security and protection it entails.

To stay up to date about all technological news, please check our blog

Data security and privacy in your app

Data security and privacy in your app

In this blog post, we will teach you all you need to know about data security and privacy in your app. For that matter, we will explain all terms clearly, so that you know what to demand in your business management app.

What is a privacy notice, and how are users’ data protected?

A ‘privacy notice’ is defined as a legal document that companies storing our working with their clients’ data must contain. In it, they pledgeto keep all information safe and to use it for the purposes agreed by both parties.

This notice is mandatory for websites and apps collecting users’ personal information. In addition, they need to attach their legal notice and cookie policy.

Is it mandatory to include a privacy policy in my website?

If your website processes users’ or clients’ personal data, then, of course. As you all know well, there are many types of websites (online shops, corporate sites, social media, informational pages, etc.).

You may say that the only sites exempt of including a privacy policy are personal websites and blogs, as long as they refrain from collecting user information.

Which are personal data?

Personal data are any kind of information regarding identified or identifiable physical persons, that refer to anyone whose identity may be determined by the means of an identifier (name, ID, location details, etc.). In addition, one or more aspects pertaining to their physical, physiological, genetic, psychological, economic, cultural, or social identity may be considered for that purpose.

There are many types of data to be processed. These may be classified into identification details (name, surname, ID number), work information, financial or health details. Furthermore, we may find special data categories, which refer to ethnic or racial origin, political opinions, religious beliefs, etc.

The importance of GDPR

The new General Data Protection Regulation confers a greater control and security to citizens over their personal information in the digital world. GDPR widens your rights to decide how you want your data to be processed and company’s information to be sent to you.

However, many other companies are seeking help to make GDPR a differentiating aspect and an added value. Their new strategy lies in the idea that there is no better business virtue than knowing in depth those details provided by both their present and future clients.

What do companies need to consider within the current legal framework?

Essentially, the new data protection regulation toughens control over personal information and bestows on each individual the right to accept or reject their use by any entity, either public or private, as well as to decide the way in which they are accessed and to withdraw that permission.

Greater transparency

More transparency is granted to the people whose information is collected. From now on, thanks to the new data protection regulation, companies must disclose to users where their details are obtained and the intention for which they are collecting them, and prove that they are being used for the purposes agreed.

Good by to tacit consent

Users, for their part, will have the capacity to withdraw their consent and get their data deleted from the company’s servers. Tacit consent is over. The new General Data Protection Regulation forces to put many more controls into place to ensure that the person ceding their information does so in full knowledge. From now on, companies must review and rewrite their set of contracts and terms.

Companies are responsible for their security

Each company determines which are the risk levels deemed acceptable and the measures to be adopted so as to ensure that any person’s information is properly guarded and used. Homogeneity in data security is over.

Proactivity in security breach reporting

Acting proactively when reporting failures. When facing a data leakage, the person or entity in charge of processing them must notify any security failures within 72 hours. This expert needs an effective system to report the breach to the affected people or entities, in case their rights may be at risk.

New DPO role

GDPR fosters the creation of the Data Protection Officer (DPO) role. This is essential in the new European regulation, and their mission is to identify any potential risks and seek solutions.

Their presence is mandatory for all public Administrations and the organisations processing data on a large scale. This may be internal or external to the company.

New requirements for minors’ data

The new General Data Protection Regulation will require parental consent to process the information of children under the age of 16 in online services. Member states may pass laws for the purpose of reducing the age of consent, although no country may set that requirement below 13 years.

New certifications

The General Data Protection Regulation grants special attention to the implementation of certification plans and opens different possibilities for their management. Certifications may be awarded by data protection authorities, either individually or collectively, from the European Commission or any other entities duly accredited.

Privacy by design and by default

Technological measures for privacy by design and by default. The new General Data Protection Regulation states that all projects, either commercial, to create a website, to develop a technological environment, etc. must assess from their design’s onset and by default (Privacy by design & by default) the risks they may entail for the privacy of the personal data they will incorporate.

Furthermore, they must verify that all measures needed to eliminate or suppress these risks have been adopted and that, lastly, data processing complies with the data protection regulation in place.

User rights thanks to GDPR

The right to access is the right the party concerned has to know and obtain information about these aspects for free:

– If their personal data are being subject to processing, and, in that case, about categories and its purpose.

– The origin of that information (when they have not been provided by the party concerned) and the communication carried out or intended to be performed.

– If possible, the expected storage period of personal date; otherwise, the criteria applied to determine it.

  • The right to request the rectification, elimination, limitation, or opposition to that processing.
  • The right to file a claim.
  • The right to be informed about the appropriate guarantees, in case data are transferred to a third country.
  • The right to obtain a copy of the personal data subject to processing, without it affecting any third-party rights.

To remain up to date about the sector’s news, please check our blog.

The importance of working in one of the three big clouds

The importance of working in one of the three big clouds

Currently, it is vital that your company works in one of the three big clouds (Google, Azure and AWS). It allows you to create and store data and documents in real time on any device and anywhere.

Both companies and individuals must gradually forget about working and storing information in a physical disk. Thus, we will avoid data thefts performed by simply copying and pasting to another hard drive. In addition, some encryption issues or damages, that may entail losing important information, won’t happen. Nowadays, we normally store our business data in the cloud, but we must know that traditional hosts aren’t as secure as the three clouds. Therefore, it is important to know where to store our information.

Advantages of the cloud

Next, we will present some of the most important advantages of being in the cloud.

Accessibility is granted at any moment and in real time. You may check your data anytime, no matter if you are at the office, at home, or anywhere else. With a single click, you will be able to access and download the documents you need to work. It will no longer be necessary to carry around laptops, hard drives, or tablets.

Free space in your devices. Since IT equipment was invented, its storage capacity has always been key. Now, working in the cloud allows you to stop worrying about freeing space in your hard disk and deleting files no longer used. All data will be stored there without it taking up space in your device’s memory.

Improve your system’s performance. Since information will not be stored in a traditional fashion, your computer, tablet, or device will have more capacity to start up and load smoothly all programmes and apps installed there. For instance, in case you need to edit a document, you may download it locally to your device and, once you are finished, upload it again to the cloud. Thus, the three big clouds currently play a key role in this matter, given they are more powerful than almost any other.

The price will be adapted to your needs. Many clouds have a free version that will accommodate perfectly to your personal needs, since it offers a storage space big enough for you to save your private files. In case the cloud is intended for work purposes, most businesses opt for a paid version. It is always advisable to choose one of the three big clouds; this is due to the fact that, were your application to require more power or space, or were you to need big data tools or Artificial Intelligence, they will be able to provide you with unlimited growth to fulfil your necessities. Therefore, it is crucial to know the cloud where your information will be stored and ensure that your company will be able to expand in order to accommodate their data or programmes.

Share it with whomever you need. The cloud will provide you with an immense versatility. So much so that you will be able to share information or documentation with your contacts and customers anytime.

These are the main advantages of working in the cloud. If you still have questions about its importance, we will also introduce several indicators (KPIs) on the direct return from which you will profit.

KPIs on the direct return of working in the cloud

The most important aspect to consider is the rewards your company will obtain by working in the cloud. In the end, the goal is to get the maximum profit; for that purpose, you will need to use the market’s most powerful software and/or platforms.

KPIs in the cloud
KPIs in the cloud

These will be the benefits of working in the cloud for your company:

  • Cost reduction in the IT department.

  • Scalability: markets are constantly changing. Therefore, companies need to be located in one of the three big clouds to be able to accommodate to any new goals and necessities that may arise. These changes tend to be periodically repeated for businesses. One instance of this is introducing new software products, which requires an important investment of work time. Therefore, working with the cloud will help you in this matter, since your specialised provider will adapt to it.

  • Business continuity: storing and securing all data in the cloud is essential to avoid breaches and unlawful access to them. Your company’s stability depends on having a platform backed by a high-quality security system, which is guaranteed by the three big clouds. Devoting time to system crashes, data losses, or any other kinds of issues leads to inactivity and, thus, to a decrease in the company’s productivity.

  • Efficient collaboration: having a direct, immediate connection to your software provider is vital. Working with a cloud vendor guarantees smaller time losses than having servers in your office, where network and compatibility issues always require many hours to be solved.

  • Work flexibility: we all know that the year 2020 entailed a radical change in many daily tasks of our lives. Obviously, the work sphere was truly impacted, too. Therefore, if your company needs to implement a fixed or partial remote-work system, you may want to hire a high-availability cloud, which will allow you to stop worrying about any issues derived from that situation. Any company user will have access to the files in the cloud anytime.

  • Automatic updates: all improvements and benefits granted by the three big clouds are directly incorporated to your services. You will no longer need to lose time to install and update your system. Google, Azure and AWS invest millions of dollars each month in order to improve their cloud services (security, functionality, availability, etc.), which is something other provides can’t achieve. Software products developed in one of these three clouds have constant access to multiple updates, which are implemented in their clients’ systems in a transparent, immediate way.

  • Real-time work: you will avoid the need to email documents to users or clients, which will prevent data privacy breaches. Since files will be permanently stored in the cloud, they will be able to access them easily.

Now you are aware of the importance of working in one of the three big clouds. To stay up to date about the sector’s news, please check our blog.

Why do pest control companies need an ERP?

ERP for pest control companies

At the beginning of 2020, the world changed forever; thus, this sector experienced a great metamorphosis, too. Companies’ digitalisation was accelerated even more than expected, since it was the only way for businesses to survive.

Market’s trends showed that companies needed to work with an ERP software adapted to their sector. In fact, the number of businesses that opted to work with a cloud-based programme increased so as to safeguard all their information and be able to work with the greatest versatility possible.

What is an ERP?

An ERP, or ‘Enterprise Resource Planning’, provides with a set of resources and tools to centralise and optimise all business processes. It works as a space or platform that gathers all data regarding a company in order to manage them in a much more direct, efficient way. This makes most brand’s work processes easier.

Which advantages does an ERP offer to pest control companies?

A comprehensive organisation of your company will allow you to have all necessary information available in real time. Efficiency in your work processes will contribute to maximising your business’s profitability.

Gaining control over all business decisions you need to make is vital to keep growing. Having all data in your hands will make the decision-making process quicker and more accurate.

Nowadays, adapting to the sector’s real needs is mandatory for all pest control companies. Specialisation is now more necessary than ever so that your business stands out among your competitors.

But, for that matter, you need to work with a comprehensive ERP exclusively conceived for your sector. The software you choose will be key for your business’s growth, so the app’s modules will need to evolve constantly.

An ERP must meet the sector’s current needs and have a vision about its future. Technology must be implemented to improve the company’s performance. Task automatisation entails great time and money savings.

A company’s human resources must focus on improving other aspects, but routine processes must be systematically performed by an ERP. Furthermore, tasks duplicates are, thus, avoided, too, and costs are reduced.

Integration with other actors in the sector

For any business, being renowned in this sector is essential. Therefore, your pest control ERP needs to integrate all actors in the sector. For instance, it may grant you access to learning platforms and official training courses, so that you may manage your technicians’ licences through official institutions.

It is also crucial to be in direct contact with the sector’s main providers. This will allow you to place orders to vendors in a simple, comfortable way and to manage them quickly.

After all, it is necessary to have a comprehensive board, so that all purchases, orders, and returns are available at a glance. Bear in mind that these are the company’s expenses, and it is vital to manage this kind of resources properly in order for warehouses to have the stock needed.

Obviously, you must demand that your ERP facilitates the contact with the sector’s many vendors, and that these provide you with their products’ catalogue along with all the official information, safety data sheets, registrations, etc. automatically.

Regarding planning, you need to be able to schedule the sector’s events in your calendar. Your company may not have a marketing department, but that doesn’t mean you can’t keep working to expand your brand and continue growing.

What happens with my data’s security?

One of the fundamental aspects is for the ERP to be hosted in one of the three big clouds, whether it is Google’s, Amazon’s or , or Microsoft’sYour company’s information, as well as your customers’, is the most important thing. Therefore, it needs to be saved and stored in big servers.

Data centres (where your data are stored) count on strong security measures against hackers wanting to access them. Be aware of the fact that, if you decide to save the information in a traditional way in your computer, any system failure or employee with access to them may download it all steal all your data.

However, working with an ERP will allow you to control at all times each employee’s access to information and limit the data they may view. You will always have the capacity to either open or close the range of authorisations in real time.

Think about the security of your customers’ information. Confidentiality and data protection will be thus ensured. In addition, nobody will be able to extract certain customer details and steal the portfolio it took you so much time and effort to build.

Regarding storage’s capacity, the cloud is a practically unlimited space. If you work in an office and save your information locally, there will come a time when you will no longer be able to store more data. Furthermore, working in the cloud will ensure that documents are perfectly organised.

Now you are aware of the importance of working with an ERP for pest control companies. Don’t lose any more time and choose an ERP specialised in the sector.