Why do pest control companies need an ERP?

ERP for pest control companies

At the beginning of 2020, the world changed forever; thus, this sector experienced a great metamorphosis, too. Companies’ digitalisation was accelerated even more than expected, since working with an ERP was the only way for businesses to survive.

Market’s trends showed that companies needed to work with an ERP software adapted to their sector. In fact, the number of businesses that opted to work with a cloud-based programme increased so as to safeguard all their information and be able to work with the greatest versatility possible.

What is an ERP?

An ERP, or ‘Enterprise Resource Planning’, provides with a set of resources and tools to centralise and optimise all business processes. It works as a space or platform that gathers all data regarding a company in order to manage them in a much more direct, efficient way. This makes most brand’s work processes easier.

Which advantages does an ERP offer to pest control companies?

A comprehensive organisation of your company will allow you to have all necessary information available in real time. Efficiency in your work processes will contribute to maximising your business’s profitability.

Gaining control over all business decisions you need to make is vital to keep growing. Having all data in your hands will make the decision-making process quicker and more accurate.

Nowadays, adapting to the sector’s real needs is mandatory for all pest control companies. Specialisation is now more necessary than ever so that your business stands out among your competitors.

But, for that matter, you need to work with a comprehensive ERP exclusively conceived for your sector. The software you choose will be key for your business’s growth, so the app’s modules will need to evolve constantly.

An ERP must meet the sector’s current needs and have a vision about its future. Technology must be implemented to improve the company’s performance. Task automatisation entails great time and money savings.

A company’s human resources must focus on improving other aspects, but routine processes must be systematically performed by an ERP. Furthermore, tasks duplicates are, thus, avoided, too, and costs are reduced.

Integration with other actors in the sector

For any business, being renowned in this sector is essential. Therefore, your pest control ERP needs to integrate all actors in the sector. For instance, it may grant you access to learning platforms and official training courses, so that you may manage your technicians’ licences through official institutions.

It is also crucial to be in direct contact with the sector’s main providers. This will allow you to place orders to vendors in a simple, comfortable way and to manage them quickly.

After all, it is necessary to have a comprehensive board, so that all purchases, orders, and returns are available at a glance. Bear in mind that these are the company’s expenses, and it is vital to manage this kind of resources properly in order for warehouses to have the stock needed.

Obviously, you must demand that your ERP facilitates the contact with the sector’s many vendors, and that these provide you with their products’ catalogue along with all the official information, safety data sheets, registrations, etc. automatically.

Regarding planning, you need to be able to schedule the sector’s events in your calendar. Your company may not have a marketing department, but that doesn’t mean you can’t keep working to expand your brand and continue growing.

What happens with my data’s security?

One of the fundamental aspects is for the ERP to be hosted in one of the three big clouds, whether it is Google’s, Amazon’s or Microsoft’sYour company’s information, as well as your customers’, is the most important thing. Therefore, it needs to be saved and stored in big servers.

Data centres (where your data are stored) count on strong security measures against hackers wanting to access them. Be aware of the fact that, if you decide to save the information in a traditional way in your computer, any system failure or employee with access to them may download it all steal all your data.

However, working with an ERP will allow you to control at all times each employee’s access to information and limit the data they may view. You will always have the capacity to either open or close the range of authorisations in real time.

Think about the security of your customers’ information. Confidentiality and data protection will be thus ensured. In addition, nobody will be able to extract certain customer details and steal the portfolio it took you so much time and effort to build.

Regarding storage’s capacity, the cloud is a practically unlimited space. If you work in an office and save your information locally, there will come a time when you will no longer be able to store more data. Furthermore, working in the cloud will ensure that documents are perfectly organised.

Now you are aware of the importance of working with an ERP for pest control companies. Don’t lose any more time and choose iGEO, an ERP specialised in the sector.

Drones: the solution to reach isolated locations

drones pest control

Drones are becoming useful, essential tools in multiple aspects of our daily lives. Currently, they are being successfully tested and greatly accepted in pest control.

Using drones in certain circumstances is more effective than human action, especially when they may not access some locations. This is the case of the Galápagos Islands, where some tests are being perform in order to employ this tool in the most efficient way when launching foggers to end a rat infestation harming the ecosystem.

The manageability of these air vehicles is key to access any location. Therefore, thanks to a drone fleet, you may reach a greater area to disinfect, disinsect, derat, or perform any other kind of service.

These may even carry 42-pound pellets and detonate biocides with great accuracy. This is due to the fact that they are flown using a control system operated by specialised technicians in a safe place.

Furthermore, after performing these services, these locations may be monitored in order to verify that the pest has been actually eliminated or that, at least, the expected results are being achieved.

New technologies are bursting into the sector, and we need to rely on them to be able to evolve, to become more efficient when performing services, and to offer everyone first-rate environmental health solutions. To remain up to date about the sector’s news, please check our blog.

Signing documents on the Customer Portal

signing documents on the Customer Portal

Thanks to this new improvement in iGEO, now your customers will have the option to sign documents on the Customer Portal in a quick, direct, trustworthy way.

The documents that may be signed are the following:

-Quotes
-Contracts
-Service certificates
-Biocide use alerts

To enable this option, you will need to check the box ‘signable on Customer Portal’ in an existing work order, or when generating a quote or a contract.

Enabling this option in a contract
Enabling this option in a contract

Thus, when your customer logs in to their portal, they will see the sections ‘pending signature’ and ‘signed’ within the documents’ menu. If they go to the former, they will find quotes, contracts, certificates, and biocide use alerts to sign in a quick way with a single click.

Documents pending signature
After checking the box and clicking on the orange button, the document may be signed

If, instead of a quote or contract, you want a service certificate to be signed on the Customer Portal, you will need to enable the option that appears on the bottom of the document itself.

Service certificate

Therefore, when emailing any of these documents, we recommend letting your customer know that, in order to sign them, they need to access their Portal with the login credentials provided to them.